Engine
Engine failure
Tell us the symptoms, whether it runs at all, and any diagnosis or quote you have had.
Common car faults we buy
Whatever's wrong with your car, this is what to tell us so we can make a fair offer first time.
- No repairs needed
- Unknown faults welcome
- Free recovery
Timing
Timing belt or chain
Tell us if the belt or chain has failed, or if there is a rattle on start-up, and when it was last changed.
Gearbox
Gearbox and clutch
Tell us if it is manual, automatic or DSG, and what it is doing. Dual-mass flywheel faults are common too.
Emissions
DPF, AdBlue and EGR
Diesel emissions faults are common and expensive. Tell us about any warning lights or a countdown to no-start.
Cooling
Head gasket and overheating
Tell us if it is losing coolant, overheating or blowing white smoke.
Electrical
Electrical faults
Tell us which lights are on and any fault codes read.
Your checklist
- The V5C registration document in your name
- Photo ID: passport or driving licence
- All keys
- Any garage quote or diagnosis
- Service history, if you have it
- If there is finance: the settlement figure from your lender
This page explains the faults we buy. It isn't a price guide: every car is valued individually, free and without obligation.
Faulty car FAQs
Should I get a diagnosis first?
It helps, but isn't required.
Can I drive it to you?
No need. We'll collect it.
Do you need the service history?
It helps but isn't essential.
Can you collect a car that won't start?
Yes, free.
Will you give me a price over the phone?
We'll give you a firm offer once we have the registration, fault details and a few photos.